Cingular Go Phone: Akg K27i Closed-Back Headphones Review

I bought these headphones after comparing pairs for a month, and when they arrived, I felt INCREDIBLY satisfied with my purchase.

The sound quality is undeniably great, though indeed the sound sometimes feels a bit compressed. The headphones are light and fit comfortably - I managed to wear these for 3 hours on end without soreness. All in all, the headphones were more than worth the $50. But what has turned me off from the k27i is its poor construction.

After less than a month of use, the right cup of the headphones detached. Just cleanly and completely came off. There was no evidence of material fatigue or breakage, and, yes, after a couple of attempts to reattach the cup I succeeded. I also contacted AKG in an attempt to exercise the warranty, since my pair was definitely flawed.

I know what you're thinking - shouldn't be anything to worry about, considering the 2-year manufacturing warranty. Well, I sent an email to AKG's U.S. branch of warranty service and they gave me this reply: "Unfortunately this is a non-warranty issue... if you'd like to send them in for a replacement we would be more then happy to replace them at a charge of $43.00 plus shipping."

Naturally, my reaction was shock. The cup of the headphones detached without any help and clearly the pair were in some way internally defective, yet I am unable to obtain service. No, according to AKG, I must purchase another pair.

The headphones lived up to my expectations but the company did not. I'm very disappointed in AKG's policy and feel cheated. For the short amount of time (keep in mind, this was a mere 3 weeks of daily use) I was able to enjoy my headphones, I rate them a 5. But considering the shoddy workmanship of the product and AKG's failure to stand by its warranty, I give the k27i a 2.

Click Here to see more reviews about: Akg K27i Closed-Back Headphones

Product Description:
A perfect marriage of sound and design makes the K27i the ultimate mini headphones for any portable music archive. Incredibly light and with its 3D-Axis design for folding neatly into the supplied leatherette bag, the K27i will be ready for use anywhere, anytime. A volume control on the cable lets you set the loudness level as you like it in any situation. Best for portable MP3, MD, CD players and multimedia.

Get 22% OFF