
The only thing that I found a bit bothersome was the initial set-up for incoming and outgoing volume.There are multiple switches/buttons for both and keeping track of which one you need to use is a little confusing. Keep your manual handy and it doesn't take long, though.
I would recommend this unit wholeheartedly to anyone who needs to spend substantial time on the phone.
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Product Description:
Wireless Professional Headset System allows contact center supervisors who desire mobility answer or end calls while away from the workstation in unmatched comfort and with best-in-class audio quality. Combines the clarity of traditional corded technology with the mobility of wireless. Encourages hands-free productivity for employees and lets contact center supervisors monitor agents and handle escalation cases up to 300' from their desk phone. Designed for over-the-head comfort. Allows wearers to converse easily with coworkers without removing the headset (monaural design) or experience total-focus sound reduction (binaural design). Both the Voice Tube and Noise-Canceling microphone filter out excessive background sound. Built on digitally-encrypted DECT 6.0 technology.
Main Features
Manufacturer: Plantronics
Manufacturer Part Number: CS351N/HL10
Manufacturer Website Address: www.plantronics.com
Product Type: Headset
Connectivity Technology: Wireless 300 ft
Design Type: Over-the-head Monaural
Microphone Technology: Noise Canceling
Microphone Type: Boom
Interfaces: Not Applicable
Color: Silver , Gray
Standard Warranty: 1 Year(s)
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