Cingular Go Phone: Jabra Pro 9470 1.9G Trilink Sys Trilink Pcusb Phone Mobile Review

I wear a headset for hours at a time in my home office. It's usually for business calls using my landline deskphone, skype (internet "soft phone"), or my iPhone. For quite a while I've used a Plantronics headset that only worked with my landline phone, and occasionally struggled with bluetooth headsets for my laptop and iPhone. These bluetooth headsetsgenerally reduced the sound quality.

Versatility --
With the Jabra Pro 9470, I can now switch seamlessly between my deskphone, my computer, and my iPhone. If I get a call on my deskphone, I just have to pick up the headset from its base, and lift the deskphone receiver handset off the hook, and the Jabra headset jumps to work. Same thing if I get a call to my iPhone. Just pick the headset off its charging base, and it jumps to work. I leave my computer audio in/out settings on the Jabra 9470, and since it supports wideband audio, I can use the headset for just about any kind of audio content. And it uses DECT 6 for the wireless connection between base and headset, which doesn't interfere with any other wireless connections that may be in use around the computer or the house.

Sound quality --
The earpiece speaker is excellent, and has good volume range control. The mic is also very good. Setting the mic volume uses a clever idea: the base touchscreen walks you through calling a friend and having them tell you how it sounds while you make your adjustments, though I'm not sure why you can't do this while on a regular call. I work in a quiet setting, so it's hard to tell how well it would blank out extraneous background noise.

Mac compatible --
I have a MacBook Pro, and really struggled to find definitive reviews about using this headset with a Mac. It comes with PC software but not Mac. Not seeing any "Windows only" messages, I took a chance and ordered it anyway. Turns out the Mac "just finds it" as a USB headset, and I can go to the System Preferences > Audio control panel to select it for the computer speaker and/or microphone. My iPhone connects to it via Bluetooth. And the deskphone connects by plugging the deskphone's handset cord into the back of the Jabra 9470.

The installation wasn't completely intuitive, but I fiddled with it till it worked with all three inputs. Definitely worth the effort. I'm now ordering the GN 1000 handset lifter for those times when I'm wandering around my house while wearing the headset, and want to answer a call on the deskphone.

I just can't get over how much more versatile this headset is than the one I had before.

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Product Description:
Introducing the Jabra PRO 9470 Wireless Office Headset. Today's business cards often feature different numbers for desk, mobile and softphone. The result? You find yourself grabbing your mobile just as the caller gives up and tries the desk phone instead! Designed with busy managers and specialists in mind, Jabra PRO™ 9470 can save you a lot of hassle.

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