Cingular Go Phone: D-Link DVX-2000MS-10 VoiceCenter IP Phone System 10-Phone Kit for Response Point Review

We bought this system to replace our aging pbx when we moved. We have 9 employees and this seemed like a good starting place.

The system was simple to install once we understood the requirements.These were not clearly listed anywhere.The way the product sets up:
1. Put in a network cabling set for phones only [rj45 connectors].They will not run concurrently on the existing network cabling.Run a cable from eqpt room to each phone jack [rj45].
2.Buy a 16 port switch to put in the phone eqpt room.Connect each phone to a port.We bought D-Link DES-1024D 24-Port 10/100 Switch, Rack Mount or Desktop just to keep all eqpt D-Link.This switch requires power.
3.Connect the main port of the switch to the the phone mother box.The mother box requires power.
4.Connect the phone company's terminals [pots, plain old telephone service] to the gateway supplied. If you have more than four incoming lines, you need another gateway [you can have up to 4 gateways for 16 total lines].Buy the D-Link DVG-3104MS VoiceCenter 4-Port PSTN Gateway for Response Point. Buy std residential phone wire 3ft length with[rj11] connectors at Radio Shack.Throw away the wire that comes with the gateways.3 of 4 of our wires in each box were bad.Each gateway requires power.
5. Connect the gateway to the mother box.
6. Connect the mother box to the network as if it were a computer on the network.

Now run the software from the tech admin's desktop computer.It is a simple task to read the numbers off each handset and name these handsets and then name the plugs where they are connected [John's phone = sales office 1].There are other configurations needed to determine if the autovoice answers or new calls are routed to a specific person's desk.
The software will be enhanced I am sure to provide Night Service [special recording] as well as an onscreen view of current phone activity.

Overall, simple to install and easy to use.More enhancements will make it much more powerful.The system is designed to let a low tech person install it and upgrade the software.
[voip is now simply adding a voip carrier on the internet, Vonnage, etc., and making calls]

Click Here to see more reviews about: D-Link DVX-2000MS-10 VoiceCenter IP Phone System 10-Phone Kit for Response Point

Product Description:
D-Link DVX-2000MS-10 VoiceCenter IP Phone System 10-Phone Kit for Response Point

Get 19% OFF